Vodafone NZ to roll out Amazon Connect in contact centres
Vodafone NZ is the first telecommunications provider in New Zealand to team up with Amazon Web Services (AWS) to implement Amazon Connect, an omnichannel cloud contact centre, to provide a personalised and enhanced customer experience.
Date: 2020-11-18
URL: http://feedproxy.google.com/~r/geekzone/~3/MP5zTXNjhQ4/content.asp
geekzone.co.nz
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