September 10, 2020

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Vodafone NZ to roll out Amazon Connect in contact centres

Vodafone NZ to roll out Amazon Connect in contact centres

Vodafone NZ is the first telecommunications provider in New Zealand to team up with Amazon Web Services (AWS) to implement Amazon Connect, an omnichannel cloud contact centre, to provide a personalised and enhanced customer experience.

Date: 2020-11-18

URL: http://feedproxy.google.com/~r/geekzone/~3/MP5zTXNjhQ4/content.asp

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