Ultima launches automated cloud platform for MSPs
IA-Cloud platform simplifies daily monitoring and managing of Azure environments and reduces costs by 66 per cent, says automation specialist
The development arm of automation specialist Ultima has unveiled a white-label automated cloud platform for MSPs.
Ultima Labs developed the IA-Cloud platform which it said will enable MSPs to change the way they manage and optimise their custom
ers' workloads in the cloud. Implementing the IA-Cloud platform reduces Azure management costs by an average of 66 per cent, as well as having fewer fix issues which increases customer satisfaction and retention rates, the firm claimed. The platform uses automation to simplify the daily activities of monitoring and managing Azure cloud environments. “While developing our own automated platforms for our customers we were asked by our partners and Microsoft to build them for other MSPs so that’s what we’ve done,” said Scott Dodds, CEO of Ultima. “With remote working continuing apace, MSPs are under pressure to manage new workloads and optimise workloads via the cloud at an unprecedented rate. “IA-Cloud is designed to build, monitor, manage and optimise Azure environments for MSPs with enterprise level architecture so that they can focus more on customer service and innovation. It allows MSPs to deliver new services and automate existing ones, thereby adding value to existing customers and growing their customer base.” Amyn Jaffer, head of Ultima Labs, added: “Ultima Labs' goal is to help organisations to adopt automation more easily, whether that’s to automate business process or the management and monitoring of their environments - all of which ultimately allows our clients to focus on service value. IA-Cloud does this by bringing together industry best practice design and consistent, reliable service. It’s a game-changer for MSPs whose margins are under pressure. “We’ve created technology that allows our cost and recommendation engine to reduce costs to serve without impacting service levels. Our automated monitoring allows customers to track performance levels and issues in real-time via a single portal. “Zero-touch infrastructure documentation is also included which saves engineers around 150 hours a year - time well spent on improving customer engagement instead. We’ve made it so simple for MSPs too - the new platform can be set up and switched on ready to go in a matter of minutes.”
Author: marian.mchugh@incisivemedia.com(Marian McHugh)
Date: 2020-11-12
URL: https://www.channelweb.co.uk/news/4023216/ultima-launches-automated-cloud-platform-msps
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