Call centres What reporting tools do you really need?
Euphoria Telecom’s call centre solution prioritises rich, relevant data reporting to help call centre owners and managers maximise agent productivity with a variety of performance reporting tools that provides a holistic view of call behaviour and activity.
Author: Partner
Date: 2020-11-04
businesstech.co.za
Government is hiring 200,000 assistants to help in South Africa’s schools – how to apply (2020-11-10) | As part of President Cyril Ramaphosas Presidential Employment Stimulus Programme the basic education sector aims to create 200000 employment opportunities for Education Assistants and 100000 for general school assistants |
Get trusted car insurance at an excellent price (2020-11-24) | OUTsurance Comprehensive Car Insurance allows you to cover your car and enjoy their full range of great benefits |
Here is how South Africans can acquire citizenship in Dominica (2020-11-09) | CS Global Partners offers South Africans the opportunity to acquire Citizenship by Investment in Dominica - a safe and fertile Caribbean island nation with a stable government |
DStv in the firing line as government aims to make more sports free to watch in South Africa (2020-11-05) | The Independent Communications Authority of South Africa has published its Draft Sports Broadcasting Services Amendment Regulations for public comment aiming to make sports more accessible to the wider public |
BusinessTech is the place to be this Black Friday (2020-11-11) | BusinessTech has seen a strong start to November both in terms of advertising campaigns and readership numbers |
Food prices are climbing again in South Africa – here’s how much an average food basket costs (2020-11-26) | Food price data over the past three months shows that the average cost of the Household Food Basket has increased by R16189 or 42%taking the total cost of the basket in November to R401822 |
South Africa’s best bakkies: VW vs Mercedes vs Ford vs Nissan vs Toyota (2020-12-05) | Volkswagen has announced the launch of its most powerful bakkie yet with its new Amarok Double Cab able to produce 190kW of power |
Ramaphosa and Biden have phone call in positive start to relations – here’s what they talked about (2020-11-18) | President Cyril Ramaphosa says he is hopeful of a strong partnership between the United States and the African continent following the recent presidential election of Joe Biden |
The top countries for talented employees – including South Africa (2020-11-15) | The countries that are the best at developing and attracting talent to make themselves more competitive invest in education implement apprenticeships and have companies which train its employees |
South African companies win Covid-19 case against insurers (2020-11-18) | A Cape Town court-ordered Santam to pay out business-interruption claims to two South African hospitality companies potentially opening up the industry to cover losses suffered because of the coronavirus pandemic |