December 5, 2020

595 words 3 mins read

Amazon Connect Unveils Five New Features From re:invent

Amazon Connect Unveils Five New Features From re:invent

AWS announced five new capabilities for Amazon Connect aimed at streamlining workflows and enhancing contact center efficiency and results via automation and AI.

Date: 2020-12-04

URL: http://www.tmcnet.com/channels/workforcemanagementtoday/articles/447315-amazon-connect-unveils-five-new-features-from-reinvent.htm

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