It’s been a difficult two weeks for Eir. The country’s biggest telecoms company has been publicly savaged over customer service issues. First it was the Ceann Comhairle. Then the Communications Minister. Then, very unusually, a Comreg Commissioner. Finally, Eir CEO Carolan Lennon scored a bit of an own goal with an unfortunately-worded explanation over why its customer service centre in Sligo hadn

Telecom firms Eir and Vodafone have promised to improve their performance after being called to a meeting with the Tánaiste and the Minister for Communications.