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A re:Invent like no other shows an AWS capitalizing on 2020 chaos

December 2, 2020

A re:Invent like no other shows an AWS capitalizing on 2020 chaos Kurt Marko Fri, 12/04/2020 - 03:22 Summary: Amazon’s re:Invent went online, but there was plenty to mull over to be found in CEO Andy Jassy’s keynote. (AWS) After more than

Zuora CEO Tien Tzuo - why the subscription model shift renders ideas of front and back office out of date

December 2, 2020

Zuora CEO Tien Tzuo - why the subscription model shift renders ideas of front and back office out of date Stuart Lauchlan Fri, 12/04/2020 - 02:59 Summary: Churn on the decline, losses cut, revenues growing and customers getting bigger - a solid end to 2020 for Zuora.

2020 - the year that Dreamforce came to you and Benioff made the best of it

November 22, 2020

2020 - the year that Dreamforce came to you and Benioff made the best of it Stuart Lauchlan Wed, 12/02/2020 - 16:16 Summary: Not the Dreamforce he wanted, but the Dreamforce we all got - Marc Benioff hosts a virtual version of Salesforce’s biggest customer event of the year.

Marketing trends wake up call - future-proofing your stack

November 21, 2020

Marketing trends wake up call - future-proofing your stack Barb Mosher Zinck Thu, 12/03/2020 - 05:20 Summary: Think you finally got a handle on MarTech? Think again. Looking back on this year’s MarTech 2020 event, two sessions on marketing trends raised the stakes: how do you future-proof your MarTech stack? Scott Brinker and Tony Byrne shared thei

Building digital workflows for the long game

November 13, 2020

Building digital workflows for the long game Chris Pope Wed, 12/02/2020 - 08:34 Summary: Chris Pope, VP Innovation at ServiceNow, explains how COVID-19 has left many companies thinking about what they need to do to permanently embed agility, resilience and better experiences.

Can social distancing with IoT contribute to safer workplaces? Learning from Software AGs customers

November 13, 2020

Can social distancing with IoT contribute to safer workplaces? Learning from Software AG’s customers Jon Reed Wed, 12/02/2020 - 04:22 Summary: Making workplaces safe during COVID-19 is no small undertaking. This year, Software AG and its customers have learned plenty about how IoT devices for smart social distancing can help. At conXion 2020, we go

ServiceNows AI chief on solving the last mile problem for enterprise AI

November 11, 2020

ServiceNow’s AI chief on solving the ‘last mile problem’ for enterprise AI Derek du Preez Wed, 12/02/2020 - 05:59 Summary: Vijay Narayanan, ServiceNow’s Chief AI Officer, explains how the workflow vendor is making AI scalable in the enterprise.

How University College Dublin uses SAS Viya and AI to drive better COVID manageability

November 4, 2020

How University College Dublin uses SAS Viya and AI to drive better COVID manageability Martin Banks Tue, 12/01/2020 - 02:28 Summary: Proactive, planned management through AI is helping to identify and predict the severity of a number of diseases, including COVID-19.

McLaren Racing uses Splunk to analyse 15 TB of data every race weekend

November 4, 2020

McLaren Racing uses Splunk to analyse 1.5 TB of data every race weekend Sooraj Shah Mon, 11/30/2020 - 22:23 Summary: McLaren Racing’s digital architect Ed Green says Splunk has helped the company to analyse data faster so it can spot anomalies and make adjustments to improve performance

Zooms parabolic rise continues in Q3 no landing in sight

November 4, 2020

Zoom’s parabolic rise continues in Q3, no landing in sight Phil Wainewright Tue, 12/01/2020 - 08:14 Summary: Zoom continues to grow even as its Q3 earnings show some leveling off - but enterprise progress seems solid (Photo by SpaceX on Unspl

Video meetings killed the messaging star

November 2, 2020

Video meetings killed the messaging star Phil Wainewright Tue, 12/01/2020 - 14:24 Summary: Video meetings became the surprise star of digital teamwork this year and suddenly messaging alone doesn’t have what it takes (Composite of Zoom and Sl

The Future of Work in 2021 - digital-first customer centric

November 1, 2020

The Future of Work in 2021 - digital-first, customer centric Steve Corfield Tue, 12/01/2020 - 14:58 Summary: Rethinking what work means in 2021 with business as a platform for change, according to Salesforce’s Steve Corfield. (Pixabay) N

Enterprise hits and misses - Microsoft 365 raises a work surveillance debate and no one can accuse Salesforce of Slacking off

October 24, 2020

Enterprise hits and misses - Microsoft 365 raises a work surveillance debate, and no one can accuse Salesforce of Slacking off Jon Reed Sun, 11/29/2020 - 21:52 Summary: This week - Microsoft 365 provokes a work surveillance debate when new functionality details hit social media. Rumors have Salesforce taking a hard look at Slack - but why? Retailers hit the holiday home stretch,

Modernizing a tax-season fixture - Intuit migrates TurboTax to Kubernetes and lives to tell the tale

October 12, 2020

Modernizing a tax-season fixture - Intuit migrates TurboTax to Kubernetes and lives to tell the tale Kurt Marko Wed, 11/25/2020 - 08:29 Summary: Intuit’s experience migrating TurboTax and related services to Kubernetes in time for the 2020 tax season makes for an excellent use study in cloud infrastructure engineering.

A different Higher Education view of ERP and COVID

October 9, 2020

A different Higher Education view of ERP and COVID Brian Sommer Wed, 11/25/2020 - 02:25 Summary: A deep dive into an alternative perspective on Higher Education… (PIxabay) A decade or so ago, I ran a software selection & negotiation proj

Two surveys among SAP UK customers indicate trouble ahead as skill shortage bites

October 9, 2020

Two surveys among SAP UK customers indicate trouble ahead as skill shortage bites Den Howlett Tue, 11/24/2020 - 18:27 Summary: Two surveys provide insight into how an already difficult environment is made more challenging. (via SAP) Last

UK Spending Review 2020 - A round-up of the key tech and digital announcements

October 9, 2020

UK Spending Review 2020 - A round-up of the key tech and digital announcements Derek du Preez Wed, 11/25/2020 - 06:58 Summary: Chancellor of the Exchequer Rishi Sunak warns that the economic consequences of the COVID-19 pandemic have just begun, but did make room for a number of digital and tech announcements.

The high price of Brexit - the 16 billion cost of the UK not securing a data adequacy deal with the EU and it impacts US firms as well

October 4, 2020

The high price of Brexit - the £1.6 billion cost of the UK not securing a data adequacy deal with the EU (and it impacts US firms as well) Stuart Lauchlan Tue, 11/24/2020 - 02:09 Summary: The UK and the EU have yet to reach an adequacy agreement that will keep data flowing to and from one another - and that’s something that ought to concern US firms based in Brexit Britain.

Huawei 5G and the Eastern new normal that is already underway

October 3, 2020

Huawei, 5G and the Eastern ‘new normal’ that is already underway Martin Banks Tue, 11/24/2020 - 07:29 Summary: While in the West the post-pandemic ‘new normal’ is still a myth and mystery, in the East it is already on the foothills of reality, and the RCEP trade deal can only make that reality bigger and more real.

Enterprise hits and misses - AI ethics gets a fresh critique and retailers get a pre-holiday reckoning

September 27, 2020

Enterprise hits and misses - AI ethics gets a fresh critique, and retailers get a pre-holiday reckoning Jon Reed Sun, 11/22/2020 - 21:47 Summary: This week - AI ethics gets a fresh critique - and the gap between lofty AI talk and project needs is exposed. Also: as we push into holiday season, retailers get one more omni-grade. Enterprise buyers share their COVID-19 era agendas, a

Modern cloud solutions provide the direct path to agility

September 22, 2020

Modern cloud solutions provide the direct path to agility Simon Quinton Fri, 11/20/2020 - 05:35 Summary: Simon Quinton, Infor VP & GM of the UK & Ireland, discusses how cloud solutions have accelerated agility and helped organizations, across a variety of industries, survive and thrive through the COVID-19 pandemic - while positioning them well for future success.

What has digital government in the UK learned during the COVID-19 crisis?

September 16, 2020

What has digital government in the UK learned during the COVID-19 crisis? Derek du Preez Thu, 11/19/2020 - 04:32 Summary: A new report released today by think tank Institute for Government does a good job of highlighting the government’s digital wins and failures in response to COVID-19. The response from governments around